Building the Knesset's New

Management System

Transforming Complex Complaint Reports into Interactive Dashboard

Transforming Complex Complaint Reports into Interactive Dashboard

Company

Company

Malam Team

Malam Team

Role

Role

UX/UI design

Duration

Duration

December 2023 - February 2024

December 2023

February 2024

Tools

Tools

Figma, Adobe CC

Figma, Adobe CC

Overview

Overview

A smart management system designed for the Israeli Parliament (Knesset), making day-to-day tasks easier. Previously, essential data such as daily agendas, room schedules, visitor counts, and committee updates were scattered across PDFs, the Knesset website, and other unconnected platforms. This project focused on creating a unified, intuitive system tailored to the needs of Knesset professionals. and presents helpful insights to improve how the Knesset works and the service it provides.

A smart management system designed for the Israeli Parliament (Knesset), making day-to-day tasks easier. Previously, essential data such as daily agendas, room schedules, visitor counts, and committee updates were scattered across PDFs, the Knesset website, and other unconnected platforms. This project focused on creating a unified, intuitive system tailored to the needs of Knesset professionals. and presents helpful insights to improve how the Knesset works and the service it provides.

Role

Role

In this project at Malam Team, I led the development of a foundational style guide and core components that established the system's design language. I supervised the design team, maintaining visual consistency and crafting an engaging interface across all screens. My role also involved contributing to UX tasks, designing responsive layouts for both web and mobile platforms, and closely collaborating with clients to translate their requirements into impactful design solutions. Partnering with developers, my team and I ensured seamless execution. Despite the challenge of a tight 5-week deadline, our agile approach and collective effort led to a successful project launch.

In this project at Malam Team, I led the development of a foundational style guide and core components that established the system's design language. I supervised the design team, maintaining visual consistency and crafting an engaging interface across all screens. My role also involved contributing to UX tasks, designing responsive layouts for both web and mobile platforms, and closely collaborating with clients to translate their requirements into impactful design solutions. Partnering with developers, my team and I ensured seamless execution. Despite the challenge of a tight 5-week deadline, our agile approach and collective effort led to a successful project launch.

The Problem

The Problem

Prior to the system, several challenges hindered productivity and efficiency:

Prior to the system, several challenges hindered productivity and efficiency:

Scattered Information: Important details were dispersed across multiple PDFs and web pages, making it difficult to consolidate and access information quickly.

Scattered Information: Important details were dispersed across multiple PDFs and web pages, making it difficult to consolidate and access information quickly.

Time Sensitivity: Real-time updates on critical events, such as live sessions or visitor statistics, were unavailable in any centralized format.

Time Sensitivity: Real-time updates on critical events, such as live sessions or visitor statistics, were unavailable in any centralized format.

Manual Processes: Staff had to manually collect and organize information from different sources, consuming valuable time and resources.

Manual Processes: Staff had to manually collect and organize information from different sources, consuming valuable time and resources.

Lack of Accessibility: The absence of a single platform made it hard for users to access vital information efficiently, especially on the go.

Lack of Accessibility: The absence of a single platform made it hard for users to access vital information efficiently, especially on the go.

Goals

Goals

Prior to the system, several challenges hindered productivity and efficiency:

Prior to the system, several challenges hindered productivity and efficiency:

Centralization: Combine all critical Knesset-related information into a single system.

Centralization: Combine all critical Knesset-related information into a single system.

Real-Time Updates: Provide live updates for events, visitor counts, room availability, and live broadcasts.

Real-Time Updates: Provide live updates for events, visitor counts, room availability, and live broadcasts.

Professional & Responsive Design: Deliver a modern, cohesive system aligned with the Knesset's professional image, optimized for both desktop and mobile use to ensure seamless accessibility.

Professional & Responsive Design: Deliver a modern, cohesive system aligned with the Knesset's professional image, optimized for both desktop and mobile use to ensure seamless accessibility.

Understanding the Users

Understanding the Users

The main users are Knesset members, their staff, and administrative personnel.

The main users are Knesset members, their staff, and administrative personnel.

Exploration & Wireframes

Exploration & Wireframes

Collaborating closely with the team, we held discussions to determine the best approach for the project. After engaging with Knesset members, we identified key pain points, such as inefficiencies from navigating multiple systems and the need for a centralized hub. With tight deadlines, wireframes were created and refined dynamically. Daily studio meetings enabled quick iterations and task alignment, ensuring we stayed on schedule. These insights were crucial for shaping the design process and validating assumptions.

Collaborating closely with the team, we held discussions to determine the best approach for the project. After engaging with Knesset members, we identified key pain points, such as inefficiencies from navigating multiple systems and the need for a centralized hub. With tight deadlines, wireframes were created and refined dynamically. Daily studio meetings enabled quick iterations and task alignment, ensuring we stayed on schedule. These insights were crucial for shaping the design process and validating assumptions.

Components

Components

I developed the Knesset design system, creating key components that formed the foundation of the platform. The design prioritized a polished, professional look to meet client expectations. I guided a team of designers, ensuring consistency in their work and provided creative solutions as needed. The system also streamlined developer handoff by offering modular, easy-to-implement elements.

I developed the Knesset design system, creating key components that formed the foundation of the platform. The design prioritized a polished, professional look to meet client expectations. I guided a team of designers, ensuring consistency in their work and provided creative solutions as needed. The system also streamlined developer handoff by offering modular, easy-to-implement elements.

The Solution

The Solution

The solution centered on creating a centralized, intuitive platform designed for Knesset members and staff. Collaborative meetings with users, who were also the client, and developers were essential, providing valuable feedback that informed iterative changes to enhance the design and user experience. By consolidating all critical information into one cohesive system, it addressed inefficiencies of navigating multiple tools, offering real-time accessibility and a seamless, streamlined workflow.

The solution centered on creating a centralized, intuitive platform designed for Knesset members and staff. Collaborative meetings with users, who were also the client, and developers were essential, providing valuable feedback that informed iterative changes to enhance the design and user experience. By consolidating all critical information into one cohesive system, it addressed inefficiencies of navigating multiple tools, offering real-time accessibility and a seamless, streamlined workflow.

Dashboard

Dashboard

This dashboard centralizes Knesset operations, displaying broadcasts, room availability, visitor stats, and event details. It provides quick navigation and visual metrics for a streamlined, user-friendly experience.

This dashboard centralizes Knesset operations, displaying broadcasts, room availability, visitor stats, and event details. It provides quick navigation and visual metrics for a streamlined, user-friendly experience.

The Broadcasts

The Broadcasts

The Knesset broadcasts platform allows users to watch live streams, access past recordings, and sort content by date. The client explicitly requested that this screen adopt a dark theme and resemble the Netflix platform. This approach was chosen to provide a sleek, modern, and familiar user experience, while the dark mode enhances focus, reduces eye strain, and creates a cinematic feel for users engaging with live and recorded sessions.

The Knesset broadcasts platform allows users to watch live streams, access past recordings, and sort content by date. The client explicitly requested that this screen adopt a dark theme and resemble the Netflix platform. This approach was chosen to provide a sleek, modern, and familiar user experience, while the dark mode enhances focus, reduces eye strain, and creates a cinematic feel for users engaging with live and recorded sessions.

Calendar

Calendar

Users can explore the calendar to view events by day, week, or month and easily filter them by categories. The feature also provides insights into the expected number of visitors to the Knesset on specific dates or over a selected period, enhancing planning and accessibility.

Users can explore the calendar to view events by day, week, or month and easily filter them by categories. The feature also provides insights into the expected number of visitors to the Knesset on specific dates or over a selected period, enhancing planning and accessibility.

Today in Plenary Session

Today in Plenary Session

This screen organizes ongoing and upcoming plenary sessions, providing users with an overview of the agenda.

This screen organizes ongoing and upcoming plenary sessions, providing users with an overview of the agenda.

Optimized for Mobile Access

Optimized for Mobile Access

The mobile designs focused on seamless functionality and user experience. In close collaboration with developers, they were crafted to be visually appealing, practical to implement, and optimized for smaller screens, addressing both user needs and technical requirements.

The mobile designs focused on seamless functionality and user experience. In close collaboration with developers, they were crafted to be visually appealing, practical to implement, and optimized for smaller screens, addressing both user needs and technical requirements.

Insights

Insights

Working closely with developers from the start proved to be crucial for the project's success. Early collaboration ensured that design decisions aligned with technical feasibility, reducing rework and streamlining the development process. Developers provided valuable insights into system constraints and capabilities, which informed more realistic and efficient design solutions.

Working closely with developers from the start proved to be crucial for the project's success. Early collaboration ensured that design decisions aligned with technical feasibility, reducing rework and streamlining the development process. Developers provided valuable insights into system constraints and capabilities, which informed more realistic and efficient design solutions.

Teamwork was at the heart of this project. Regular communication between designers, developers, and stakeholders fostered a shared understanding of goals and challenges. This collaborative approach not only sped up problem-solving but also ensured that everyone was aligned, ultimately delivering a cohesive and functional platform that met user needs.

Teamwork was at the heart of this project. Regular communication between designers, developers, and stakeholders fostered a shared understanding of goals and challenges. This collaborative approach not only sped up problem-solving but also ensured that everyone was aligned, ultimately delivering a cohesive and functional platform that met user needs.

This project’s journey ends here.

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This project’s journey ends here.

Ready to view the next one?